Privacy Policy

Last updated: November 24, 2025

1. Introduction

This Privacy Policy explains how Creative Laboratory, Belgrade, Serbia (“we,” “us,” or “our”) handles your personal information when you use KreativaLab.org (“the Website”). We are committed to protecting your privacy and handling your data transparently.

2. Information Collection

2.1 Information You Provide

We may collect the following information when you voluntarily provide it:

Name and contact information (email address, phone number)
Account credentials if you create an account
Communication preferences
Information provided when participating in our programs or activities
Feedback, comments, or messages you send us
Registration information for events or workshops

2.2 Technical Information

Our Website’s functionality is supported by various software, plugins, and add-ons. These technical components may collect certain standard information as part of their normal operation. The specific information collected depends on the website software, plugins, and add-ons we use to provide our services. We do not independently or automatically collect additional technical information beyond what is necessary for the Website’s basic functionality.

2.3 Cookies and Similar Technologies

The cookies and similar technologies used on our Website are limited to those required by our website software, plugins, and add-ons for basic functionality. These may include:

Essential cookies necessary for Website operation
Functional cookies that remember your basic preferences

You can control cookie settings through your browser preferences.

3. How We Use Your Information

We use collected information solely for:

Providing our services
Communicating about programs, events, and activities
Responding to your inquiries and requests
Maintaining Website functionality
Ensuring Website security

We commit to never using your information for any unlawful purposes.

4. Information Sharing and Disclosure

4.1 Strict Non-Disclosure Policy

We maintain a strict policy of not sharing your personal information with any third parties, except in the following limited circumstances:

When required by law
With your explicit consent
When essential for providing our core services

4.2 Service Providers

Any service providers who help operate our Website are bound by strict confidentiality agreements and may only access the minimum information necessary to perform their functions.

5. Data Protection

5.1 Security Measures

We implement appropriate technical and organizational measures to protect your personal information, including:

Secure data storage
Regular security assessments
Limited staff access to personal information

5.2 Data Retention

We retain your personal information only for as long as necessary to:

Provide our services
Comply with legal obligations
Resolve disputes
Enforce our agreements

6. Your Rights

You have the right to:

Access your personal information
Correct inaccurate data
Request deletion of your data
Withdraw consent for data processing
Object to certain data processing
Request data portability
Lodge complaints with supervisory authorities

7. Children’s Privacy

We do not knowingly collect personal information from children under 13. If we learn that we have collected such information, we will take steps to delete it promptly.

8. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for their privacy practices. We encourage you to read their privacy policies.